Delivery & Returns
All our products are sent free of charge to UK addresses. Your gorgeous new dog collars and leads will be sent by 1st class Royal Mail. Typically this takes between 2-3 days, but please allow up to 5. *Xmas orders are severely delayed*
We want you to adore our new Oscar & Hooch product. In case it wasn’t paw-fect for you and your pup, unwanted items can be returned within 14 days in their original condition for a full refund.
Please email us on firstname.lastname@example.org to let us know you want to return your items and we’ll let you know where to send them.
If you have received a faulty item from us, please get in touch as soon as possible so we can resolve it for you. Give us a call on 01934 713667, or send an email with photos of the issue to email@example.com.
Got any feedback about our products? At Oscar & Hooch we are always striving to provide our fellow dog-lovers with affordable, practical and above all beautiful collars and leads. We’d love to know what you think so we can continue to improve our range – feel free to get in touch!