Delivery & Returns

Delivery

All our products are sent free of charge to UK addresses. Your gorgeous new dog collars and leads will be dispatched on standard delivery with Royal Mail. Typically this takes between 2-3 days, but please allow up to 5.

If you need your order by a specific date, please contact our customer care team on 01934 713667, or email us on enquiries@oscarandhooch.com.

Returns

We want you to adore our new Oscar & Hooch product. In case it wasn’t paw-fect for you and your pup, unwanted items can be returned within 14 days in their original condition for a full refund.

Our returns address is:

Returns at Oscar & Hooch
4 King Square
Bridgwater
Somerset
TA6 3YF

If you have received a faulty item from us, please get in touch as soon as possible so we can resolve it for you. Give us a call on 01934 713667, or send an email with photos of the issue to enquiries@oscarandhooch.com.

Got any feedback about our products? At Oscar & Hooch we are always striving to provide our fellow dog-lovers with affordable, practical and above all beautiful collars and leads. We’d love to know what you think so we can continue to improve our range – feel free to get in touch!

When measuring your dog’s neck, include the space for 2 fingers to slide under comfortably in your measurement. Our size guide works on the available holes on the collars so we would encourage you to aim for a collar size that uses one of the middle holes. The breeds suggested against each size are based on averages. Please measure your dog for accurate sizing – every dog is different! For more information, check out our blog to help you choose the perfect size.

Collar sizes

SizeFirst HoleLast HoleSuggested dog breedsWidth
XL51cm61cmGerman Shepherd, Great Dane, Rottweiler2.5cm
L41cm51cmLabrador, Boxer, Red Setter2.5cm
M33cm43cmCocker Spaniel, Staffordshire Bull Terrier2cm
S28cm38cmJack Russell, Pug, Italian Greyhound2cm
XS25cm30cmShih Tzu, Bichon Frise, Pomeranian1.3cm
XXS20cm25cmChihuahua, Yorkshire Terrier, Dachshund1.3cm

Lead sizes

SizeDimensions
Wide100cm x 2.5cm
Medium100cm x 2cm
Narrow100cm x 1.3cm

Training lead sizes

SizeDimensions
Wide200cm x 2.5cm
Medium200cm x 2cm
X