All our products are sent free of charge to UK addresses. Your gorgeous new dog collars and leads will be sent by 1st class Royal Mail. Typically this takes between 2-3 days, but please allow up to 5 days at busy times of the year.
We want you to adore our new Oscar & Hooch product. In case it wasn’t paw-fect for you and your pup, unwanted items can be returned within 14 days in their original condition for a full refund. Unfortunately we don’t offer free returns.
Please email us on firstname.lastname@example.org to let us know you want to return your items and we’ll let you know where to send them.
If you have received a faulty item from us, please get in touch as soon as possible so we can resolve it for you. Give us a call on 01934 713667, or send an email with photos of the issue to email@example.com.
Got any feedback about our products? At Oscar & Hooch we are always striving to provide our fellow dog-lovers with affordable, practical and above all beautiful collars and leads. We’d love to know what you think so we can continue to improve our range – feel free to get in touch!